Privacy Policy

Last Updated: October 30, 2025

At Mobileworks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us with inquiries or feedback
• Participate in promotions or surveys

The types of personal information we may collect include:

• Contact information (such as name, email address, mailing address, and phone number)
• Payment information (such as credit card details, billing address, and other financial information)
• Order details and history
• Demographic information (such as age, gender, and location)
• Preferences and interests
• Any other information you choose to provide

2. Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you viewed
• Time spent on those pages
• Other statistics

This information is collected using cookies, web beacons, and similar technologies. Please see our Cookies Policy for more information on how we use cookies.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Provide customer service and support
• Send administrative information, such as order confirmations and updates
• Send marketing communications, if you have opted in to receive them
• Personalize your experience on our website
• Improve our website, products, and services
• Respond to your inquiries and feedback
• Monitor and analyze usage, trends, and activities on our website
• Detect, prevent, and address technical issues or fraudulent transactions
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processors, delivery services, and marketing partners
• With business partners for joint marketing efforts or promotions, if you have consented to such sharing
• In connection with a business transaction, such as a merger, sale of assets, or acquisition
• To comply with applicable laws, regulations, or legal processes
• To protect our rights, property, or safety, or the rights, property, or safety of others
• With your consent or at your direction

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the rights to:

• Access and receive a copy of your personal information
• Rectify or update your personal information
• Request deletion of your personal information
• Restrict or object to the processing of your personal information
• Data portability (the right to receive your personal information in a structured, commonly used, and machine-readable format)
• Withdraw consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be subject to certain limitations and exceptions under applicable law.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Mobileworks
78 Adelaide Terrace
Perth WA 6004, Australia
Phone: +61 8 6221 9034
Email: info@mobileworks.world